Case study

“Sue helped me become a better person – and feel like one too”

After struggling to cope and feeling lost for years, Ben turned to Sue Giacobbe for help. Through Sue’s personalised NLP coaching, he gained powerful tools to manage challenges, transform unhelpful behavioural patterns, and shift their outlook on life. Today, he feels more confident, empowered, and supported – thanks to Sue’s dedication and genuine care.

Problems

Before meeting Sue in early 2018, Ben struggled to cope with ongoing life challenges. He knew he wasn’t handling things well but felt lost, stuck, and unsure of where to turn for help. The emotional toll was building, and he recognised the need for support and significant change.

Despite being aware of his struggles, Ben didn’t have the tools or strategies to address deeply ingrained patterns and behaviours. He had worked with other health care professionals in the past but often felt like “just another number,” which left him hesitant to trust someone new.

When a trusted friend highly recommended Sue, Ben decided to take a chance – knowing it was time to take the first step toward positive change.

Process

From the beginning, Sue provided a safe, supportive environment where Ben felt genuinely cared for and understood. Through personalised NLP coaching sessions, Sue helped him uncover the root causes of his struggles and provided practical tools and strategies to overcome them.

The process included:

  • Identifying and adjusting unhelpful behavioural patterns that had been holding Ben back.
  • Teaching coping mechanisms to better handle life’s challenges.
  • Guiding Ben to shift his perspective and adopt a more positive and empowering outlook on life.

Sue’s unique approach combined professionalism with a deeply personal touch. Unlike past experiences with health care professionals, Ben felt Sue’s dedication, patience, and genuine concern for his well-being throughout every step of the journey.

Outcomes

The transformation has been profound. Since working with Sue, Ben has experienced a “huge shift” in multiple areas of his life. He now feels equipped with the skills and confidence to manage challenges, break free from negative patterns, and prioritise what truly matters to him.

Beyond just practical changes, Ben shared that Sue has helped him not only become a better person but also feel like one. He described Sue as one of the best professionals he’s ever worked with, praising her ability to make him feel seen, heard, and valued.

Grateful for Sue’s impact on his life, Ben looks forward to continuing their journey together – confident that he is on the path to lasting growth and fulfilment.

“Sue has helped me enormously – not only to become a better person but to feel like a better person. She truly cares, and that makes all the difference.”

Ben